TNCHS-2025-FAC-007
Streamlining School Administrative Processes: The Development of an Integrated Tool for the School Forms of Tanza National Comprehensive High School
Purpose: This research aimed to develop and evaluate an integrated tool for managing school forms at Tanza National Comprehensive High School (TNCHS) – Senior High School, addressing inefficiencies in traditional document management. The study explored the tool's key requirements and features, ISO validator evaluations, user feedback, and differences in perspectives between the two groups. Design/methodology/approach: Employing the Fourth Generation Technique, the study emphasized rapid prototyping, modular design, and code reusability. A needs assessment questionnaire was administered to senior high school advisers, followed by iterative tool development and evaluations using the ISO 25010 framework. Feedback was gathered from students, teachers, and administrative staff to refine the tool. Findings: The tool achieved high ratings in functionality, performance, and maintainability based on the ISO 25010 framework. However, discrepancies emerged between ISO validator and user evaluations, particularly in interaction capability and usability, highlighting the need for enhanced training and user-centered design. Security and safety were identified as areas requiring improvement, underscoring the importance of regular audits and updates. Research limitations/implications: The study is limited by its focus on a single school and reliance on self-reported data. Future research could expand the scope to include diverse institutions and conduct longitudinal assessments of the tool's impact. Originality/value: This research demonstrates the practical application of modern development techniques to streamline school form management. By integrating technical and user-centric approaches, the study offers a replicable model for enhancing administrative efficiency in educational institutions.